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Sale
subject to limited warranty (details in Limited Warranty section below).
Warranty extends only to bare PCBs and does not apply after components are
added by you or others. Our liability shall not exceed the price paid by you
for the ordered PCBs. No change or addition to these terms, or any additional
or different terms on your purchase order, shall be binding on us unless
executed in writing by one of our officers.
If
IPC Netlist is not provided in 356 format, Sierra Electrotek will create a
net-list from the incoming customer Gerber files to generate an electrical test
program. In such cases, Sierra Electrotek cannot guarantee, nor can it be
liable for the electrical performance of the boards, since the test program
itself is derived from the files submitted.
If you send us your design files in multiple formats
(say, Gerbers and ODB++) it is your responsibility to ensure that the design in
both formats is the same. We reserve the right to use any of the formats sent
to us and will not cross-check between formats for consistency.
As
with most other PCB manufacturers, we may make simple optimizations to your
design to ensure boards are manufactured correctly. Such
changes do not affect the electrical functionality of
your design.
These may include:
Leverage agile frameworks to provide a robust synopsis for high level overviews. Iterative approaches to corporate strategy foster collaborative thinking to further the overall value proposition. Organically grow the holistic world view of disruptive innovation.
This limited warranty is
governed by the laws of the State of California.
Sierra Electrotek warrants
its bare boards against defects in materials and workmanship under normal use
for a period of 90 days from date of shipment (“Warranty Period”). If a defect
arises and a valid claim is received within the warranty period, Sierra
Electrotek will, at its option and to the extent permitted by law, for any bare
boards that are returned and confirmed by Sierra Electrotek to be
non-conforming to the order specifications and/or the applicable quality and
acceptability standards, either (I) replace the bare board at no charge or (II)
issue a credit equal to the original purchase price of the bare board. When a
product is exchanged, any replacement item becomes the customer’s property and
the replaced item becomes Sierra Electrotek’ property. When a refund is given,
the product for which the refund is provided must be returned to Sierra
Electrotek and becomes Sierra Electrotek’ property. Sierra Electrotek will not
accept liability for any cost in addition to the value of the bare boards
including but not limited to components, labor, business interruptions and any
other consequential damages or losses. Sierra Electrotek disclaims any
open-ended acceptance of liability for losses beyond its control.
This limited warranty does
not apply to:
To the extent permitted by
law, this warranty and remedies set forth above are exclusive and in lieu of
all other warranties, remedies, and conditions, whether oral or written,
statutory, express or implied. As permitted by applicable law, Sierra Electrotek
specifically disclaims any and all statutory or implied warranties, including,
without limitation, warranties of merchantability, fitness for a particular
purpose and warranties against hidden or latent defects. If any term of this
warranty is held to be illegal or unenforceable, the legality or enforceability
of the remaining terms shall not be affected or impaired. Except as provided in
this warranty and to the extent permitted by law, Sierra Electrotek is not
responsible for direct, special, incidental or consequential damages resulting
from any breach of warranty or condition, or under any other legal theory,
including but not limited to loss of use; loss of revenue, loss of actual or
anticipated profits (including loss of profits on contracts); loss of the use
of money; loss of anticipated savings; loss of business; loss of opportunity;
loss of goodwill; loss of reputation; loss of damage to or corruption of data;
or any indirect or consequential loss or damage howsoever caused including the
replacement of equipment and property, any costs of recovering, programming or
reproducing any program or data stored or used with Sierra Electrotek products.
Sierra Electrotek disclaims any representation that it will be able to make a
product exchange without risk to or loss of programs or data. You must assist
in diagnosing issues with your bare board and follow Sierra Electrotek warranty
processes.
While we cannot make any
promises regarding what we might agree to in the future we are committed to do
whatever is reasonable to make right any problems we may have created for our
customers.
Leverage agile frameworks to provide a robust synopsis for high level overviews. Iterative approaches to corporate strategy foster collaborative thinking to further the overall value proposition. Organically grow the holistic world view of disruptive innovation.
Once your order is
received, it may go through a quick design for manufacturing (DFM) and design
for assembly (DFA) analysis, to prevent any holds during manufacturing and
assembly. If we find any issues, these must be resolved promptly. We may
contact you by phone/email as needed.
We cannot start
manufacturing if such issues are unresolved. An unreasonable delay in resolving
issues may push out your delivery date accordingly.
(Note: We only do a DFA on
orders that include Sierra Circuits assembly services. An example of a DFA
issue: The landing pads on your board don’t match the footprint for component
C12.)
When you place your order
our engineering team will start working on it (mostly DFM/DFA checks), and
identify any discrepancies or missing information and will contact you by
email/phone, likely using your 24 hours contact number.
In order to ensure on time
completion of your order, you must respond to such communication promptly, so
that the delivery date is not affected.
If your order is for a very
fast turn (1 or 2 day turntime) and your responses are delayed by more than 1
hour, it might lead to a change in the delivery date.
If your order is for 3 days
or more and your responses are delayed by more than 3 hours, it might lead to a
change in the delivery date.
This
warranty is nullified on products which have been subject to misuse (including
static discharge), neglect, accident or which have been altered by you and are
not capable of being tested.
Sierra Electrotek is not responsible for any damage or
lack of functionality caused by defective design, components or PCBs provided
by you or as a result of deficiencies in the electronic materials provided by
you.